Privacy, Terms & Security

Privacy Information

At moki, we take your privacy seriously. This privacy policy explains how we collect, use, and protect your personal and business information when you use our AI assistant services.

Data Collection

We are transparent about the data we collect and how we use it:

  • We collect only the information necessary to provide and improve our services
  • Your business data is processed in compliance with GDPR and other privacy regulations
  • We use advanced encryption to protect all collected data during transmission and storage
  • You have full control over your data and can request its deletion at any time
  • We never sell your personal or business data to third parties

Data Processing

Here's how we handle your data:

  • All data processing is done securely within our protected infrastructure
  • We use anonymization and pseudonymization where appropriate
  • Regular privacy impact assessments are conducted
  • You can export or delete your data at any time through your account settings
  • We maintain detailed records of all data processing activities

Terms of Service

These terms outline your rights and responsibilities when usingmoki's services. By accessing our platform, you acknowledge and agree to these terms.

Service Terms

To ensure quality service and maintain security, we require:

  • You must be at least 18 years old to use moki and have the authority to act on behalf of your business
  • You are responsible for maintaining the security of your account and keeping access credentials confidential
  • Your use of moki must comply with all applicable laws and regulations in your jurisdiction
  • We reserve the right to modify or terminate the service for any reason, with appropriate notice
  • You agree not to reverse engineer or attempt to extract the source code of our software
  • Multiple users from the same organization must have individual accounts

Data Usage Terms

Your data is crucial to our service delivery. Here's how we handle it:

  • We collect and analyze business data to provide our services, including performance metrics and operational data
  • Your data is used to generate insights and recommendations through our AI systems
  • We maintain strict data handling and processing protocols to ensure confidentiality
  • You retain ownership of your business data and can export it at any time
  • We may use anonymized, aggregated data for service improvement
  • Integration with third-party services is subject to their respective terms and conditions

Security

Your security is our top priority. We implement industry-standard security measures and maintain strict protocols to protect your data and business information.

Security Measures

Our comprehensive security infrastructure includes:

  • End-to-end encryption for all data transmission using industry-standard protocols
  • Regular security audits and penetration testing by third-party security firms
  • Multi-factor authentication with support for hardware security keys
  • Secure data centers with 24/7 monitoring and physical security measures
  • Regular backup and disaster recovery procedures with geographic redundancy
  • Real-time threat monitoring and automated incident response systems
  • Regular security patches and system updates

Data Protection

We employ multiple layers of data protection:

  • Your data is stored in secure, encrypted databases with regular security audits
  • Access to your data is strictly controlled and monitored through role-based access control
  • We maintain detailed access logs and audit trails for all system interactions
  • Regular employee security training and compliance checks are mandatory
  • Automated systems for detecting and preventing unauthorized access attempts
  • Data isolation ensures separation between different customer environments

Guidelines

To ensure the best experience for all users and maintain the integrity of our platform, we have established the following guidelines for using moki.

Usage Guidelines

We have none. We'll suggest anything possible, legally and within reason, to stop your competition. It's up to you to pull the trigger.

Best Practices

To get the most out of moki, we recommend following these best practices:

  • Regularly review and update your business information
  • Implement recommended security measures for your account
  • Provide accurate and up-to-date data for better AI analysis
  • Maintain clear documentation of your use of moki's insights
  • Engage with our support team when you need assistance

Questions or Concerns?

If you have any questions about our legal terms or security measures, please contact our team at [email protected]. We typically respond within 24 hours.

Last updated: 2/25/2025